Greenville Senior AdvisorBrookstone Terrace of Chanticleer is a 60-bed community residential care facility (South Carolina's license for assisted living) at 355 Berkmans Ln in Greenville, Greenville County, holding DPH license CRC-2409, licensed through October 31, 2027; DPH's roster flags an Alzheimer's special care unit.
What does South Carolina's license record show for Brookstone Terrace of Chanticleer?
Brookstone Terrace of Chanticleer is on the state's active roster as license CRC-2409 with 60 licensed beds, which makes it smaller than the 64-bed middle of the Upstate CRCF roster we cover.
| Record | Value |
|---|---|
| License | CRC-2409 (S.C. Department of Public Health) |
| Current license year | November 1, 2026 to October 31, 2027 |
| Licensed beds | 60 |
| Alzheimer's special care unit (DPH flag) | Yes |
| Alzheimer's care offered (DPH flag) | Yes |
| Licensee (legal operator) | Brookstone Terrace of Chanticleer LLC, based in NC |
| Ownership form (DPH) | Limited Liability |
| Administrator on the license | Nytarcia Dixon |
| DPH enforcement orders, January 2025 to September 2026 | 0 |
| Facility phone (DPH) | (864) 252-8950 |
DPH issues CRCF licenses for one-year terms; the present term began November 1, 2026. A facility may not house more residents than its licensed beds, and the license names one licensee at one address, so a sale or move means a new license.
DPH assigns license numbers in sequence. CRC-2409 is number 55 of 61 when the four-county senior CRCF roster is sorted from the lowest number to the highest, a rough guide to how long this license line has existed rather than the age of the building.
Can Brookstone Terrace of Chanticleer care for someone with dementia who wanders?
DPH's licensing data flags an Alzheimer's special care unit or program at Brookstone Terrace of Chanticleer, which South Carolina defines as a secure, special unit or program for residents with probable Alzheimer's disease or a related dementia that limits residents' access outside the designated area (Regulation 60-84, Section 101.F).
South Carolina does not set a separate staffing ratio for dementia units; the general CRCF minimum of one staff member per eight residents at peak hours and one per 30 at night applies to the building. Ask how many staff are physically on the secured unit at 2 a.m.
Has Brookstone Terrace of Chanticleer been fined by DPH?
None that we found: Brookstone Terrace of Chanticleer does not appear in DPH's monthly Healthcare Quality enforcement reports from January 2025 to September 2026.
Absence from the enforcement list says the facility has not recently been fined or sanctioned; it says nothing about routine citations, which you can only see by requesting the inspection report.
Where are the state inspection results for Brookstone Terrace of Chanticleer?
Request them from DPH. The state publishes no bulk CRCF inspection data, but inspection and investigation reports for Brookstone Terrace of Chanticleer, along with its plan of correction, are public on written request under Section 202.E of Regulation 60-84.
DPH may also visit to investigate a complaint, and those reports are public on the same terms. When you ask for the latest report, ask whether it came from a routine inspection or a complaint investigation.
How does Brookstone Terrace of Chanticleer compare with nearby licensed CRCFs?
The closest other senior-serving CRCF is Waterstone on Augusta Senior Living in Greenville, about 1.5 miles away in a straight line, with 126 licensed beds and an Alzheimer's special care unit flag on DPH's roster.
| Facility | Miles away | Licensed beds | Alzheimer's unit / care (DPH) | DPH orders since Jan 2025 |
|---|---|---|---|---|
| Waterstone on Augusta Senior Living 1004 Augusta St, 29605 | 1.5 | 126 | Unit + care | 0 |
| Sherman Residential Care 20 Mayfield St, 29601 | 2.7 | 16 | No | 0 |
| Kauhale Pettigru 12 Boyce Ave, 29601 | 3.0 | 115 | Unit + care | 0 |
| Oakview Park Assisted Living 110 Hood Rd, 29611 | 4.4 | 90 | Unit + care | 0 |
| Blake at Hollingsworth Park 360 Woodruff Rd, 29607 | 4.4 | 114 | Unit + care | 0 |
Where is Brookstone Terrace of Chanticleer and what is nearby?
Brookstone Terrace of Chanticleer is in the Downtown, North Main & Augusta Road part of Greenville; the nearest general acute-care hospital on DPH's roster is Prisma Health Greenville Memorial Hospital, about 0.4 miles away by straight line.
Next is St. Francis-Downtown at about 2.0 miles. Distances are straight lines between DPH's mapped points, not drive times.
If nursing care is needed later, the nearest CMS-certified nursing homes are Magnolia Manor-Greenville (1.8 mi, CMS 2 of 5) and West Village Post Acute (2.2 mi, CMS 2 of 5).
What should families ask Brookstone Terrace of Chanticleer before moving in?
Start with what the public record raises: request the latest DPH inspection or complaint-investigation report and the plan of correction that answered it.
- Ask how many staff are awake overnight and when peak staffing ends; a full 60-bed building needs at least 8 on duty at peak times.
- Ask for the written Alzheimer's special care disclosure and how many beds are inside the secured area.
- Ask whether Medicaid-funded help is accepted here, through OSS or Residential Personal Care, before assuming it is.
- Ask which fees rise as care needs grow, and confirm the agreement gives the 30 days' notice of fee changes the regulation requires.
- The licensee is based in NC; ask who manages the building day to day and who to call above the administrator.
