Windsor House Greenville is a 50-bed community residential care facility (South Carolina's license for assisted living) at 1931 Pelham Rd in Greenville, Greenville County, holding DPH license CRC-1388, licensed through January 31, 2027; DPH's roster shows no Alzheimer's special care unit.
What do DPH's records say about Windsor House Greenville?
DPH's licensing data shows license CRC-1388 for Windsor House Greenville, 50 licensed beds and an expiration date of January 31, 2027; at 50 beds it is smaller than the typical senior-serving CRCF in the four counties (64 beds).
| Record | Value |
|---|---|
| License | CRC-1388 (S.C. Department of Public Health) |
| Current license year | February 1, 2026 to January 31, 2027 |
| Licensed beds | 50 |
| Alzheimer's special care unit (DPH flag) | No |
| Alzheimer's care offered (DPH flag) | No |
| Licensee (legal operator) | Windor House Greenville-Fhe LLC |
| Ownership form (DPH) | not stated |
| Administrator on the license | Renee Wilson |
| DPH enforcement orders, January 2025 to September 2026 | 0 |
| Facility phone (DPH) | (864) 288-9450 |
South Carolina CRCF licenses run one year at a time; this one's current license year began February 1, 2026. The annual fee is $10 per licensed bed or $75, whichever is greater (Regulation 60-84, Section 103.J), so the bed count on the license is also what the operator pays on.
DPH assigns license numbers in sequence. CRC-1388 is number 17 of 61 when the four-county senior CRCF roster is sorted from the lowest number to the highest, a rough guide to how long this license line has existed rather than the age of the building.
Can Windsor House Greenville care for someone with dementia?
Not according to DPH: the state's licensing data shows no Alzheimer's special care unit at Windsor House Greenville, so a resident who begins exit-seeking would usually need a facility with a secured unit.
Mild memory loss alone does not rule out an unsecured CRCF; the tests are whether the person is a danger to themselves and whether staff can meet their needs. The nearest licensed CRCFs with a flagged special care unit are Gables on Pelham Assisted Living and Memory Care (1.2 mi), Greenville Glen Assisted Living (1.5 mi), Terrabella Thornblade (1.8 mi).
Are there any DPH enforcement orders on file for Windsor House Greenville?
No order naming Windsor House Greenville appears in the Healthcare Quality administrative and consent order reports DPH published for January 2025 to September 2026.
Enforcement orders are reserved for serious or repeated problems. Ordinary inspection findings are corrected through a plan of correction and never reach the monthly report, so a clean enforcement record is not the same as a clean inspection.
How can we see Windsor House Greenville's inspection reports?
Ask DPH Healthcare Quality in writing: South Carolina does not post CRCF inspection reports online, but Regulation 60-84 (Section 202.E) makes reports of inspections and investigations, with the facility's response, available to the public on written request, with individuals' names redacted.
There is no published inspection calendar for CRCFs, so the date of Windsor House Greenville's last DPH visit is a question for the administrator. A report that cites deficiencies will come with a plan of correction signed by the administrator; ask to read both.
How does Windsor House Greenville compare with nearby licensed CRCFs?
The closest other senior-serving CRCF is Gables on Pelham Assisted Living and Memory Care in Greenville, about 1.2 miles away in a straight line, with 119 licensed beds and an Alzheimer's special care unit flag on DPH's roster.
| Facility | Miles away | Licensed beds | Alzheimer's unit / care (DPH) | DPH orders since Jan 2025 |
|---|---|---|---|---|
| Gables on Pelham Assisted Living and Memory Care 1306 Pelham Rd, 29615 | 1.2 | 119 | Unit | 0 |
| Greenville Glen Assisted Living 1101 Garlington Rd, 29615 | 1.5 | 51 | Unit + care | 0 |
| Terrabella Thornblade 1560 Thornblade Blvd, 29650 | 1.8 | 100 | Unit + care | 0 |
| Rolling Green Village Assisted Living Facility 1 Hoke Smith Blvd, 29615 | 1.9 | 52 | Unit + care | 0 |
| Gardens at Eastside 275 Commonwealth Dr, 29615 | 2.0 | 83 | Unit + care | 0 |
Which hospitals are near Windsor House Greenville?
Windsor House Greenville is in the Eastside, Pelham Road & Haywood part of Greenville; the nearest general acute-care hospital on DPH's roster is St. Francis-Eastside, about 2.2 miles away by straight line.
Next is Prisma Health Patewood Hospital at about 2.4 miles. Distances are straight lines between DPH's mapped points, not drive times.
If nursing care is needed later, the nearest CMS-certified nursing homes are NHC Healthcare Greenville (0.5 mi, CMS 5 of 5) and Gables on Pelham Skilled Nursing and Rehab (1.2 mi, CMS 2 of 5).
What should we ask on a tour of Windsor House Greenville?
Let the state record set the agenda: ask for the date of the most recent DPH inspection, the deficiencies cited and the signed plan of correction.
- Ask to see a week's staffing schedule; with 50 beds the regulation's floor is 7 staff at peak and 2 off-peak.
- Ask what happens if a private-pay resident's money runs out, and whether the building accepts OSS residents.
- Ask which fees rise as care needs grow, and confirm the agreement gives the 30 days' notice of fee changes the regulation requires.